A Defensive Computing Checklist    by Michael Horowitz
NOTE: I gave a presentation on Defensive Computing at the HOPE conference in July 2022
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SOCIAL SECURITY (US only)

Bad guys like Social Security scams because senior citizens are often not clued in to Defensive Computing. Thus, the first thing Seniors should remember is:

Rules of the road

And then, act appropriately.

From an email the Social Security Administration sent in December 2022:

" Scammers frequently target the older and other more vulnerable members of our communities. They pretend they are from Social Security or another government agency to steal your money or personal information. Caller ID, texts, or documents sent by email may look official, but they are not. Fraudsters are calling to verify information about the 2023 cost-of-living adjustment for people who get benefits ... this adjustment is automatic and a beneficiary does not need to verify anything. Social Security won’t ask you to provide information or money to get your benefit increase. ... we will never ask for personal information via email or text.

... These scams primarily use the telephone to contact you, but scammers may also use email, text messages, social media, or U.S. mail. Scammers pretend to be from an agency or organization you know to gain your trust. Scammers say there is a problem with your Social Security number or account. Scammers pressure you to act immediately. Scammers tell you to pay in a specific way.
"

Advice from SSA: Protect Yourself from Social Security Scams October 20, 2022.

Advice from SSA: What should I do if I get a call claiming there's a problem with my Social Security number or account? Last Updated December 16, 2022.

The Social Security Administration offers updates on many many different topics. You can subscribe via email or text. This service is not part of an ssa.gov account.

Report Social Security scams to 800-269-0271 or secure.ssa.gov/ipff/home or oig.ssa.gov/report.

If your Social Security number is stolen or leaked in a data breach:

  1. FTC: at the Federal Trade Commission's IdentityTheft.gov website, fill out the form to receive a personal recovery plan. This plan has information on protecting yourself from fraud and recovering your identity. Or, call the FTC at 877-438-4337.
  2. IRS: Contact the Internal Revenue Service to prevent the bad guys from using your number to file a tax return and receive your tax refund. Another scam is that bad guys use your stolen Social Security number to get a job. In this case, any taxes owed may show up on your record. Visit the IRS's Identity Theft Central to dispute these claims.
  3. ICCC: File a complaint with the Internet Crime Complaint Center. They monitor cybercrime complaints.
  4. Credit: Check your credit report periodically to look for anything fishy. Free reports are availble at www.annualcreditreport.com
  5. Of course: Contact the Social Security Administration

Americans under retirement age should open an account at ssa.gov. Not because someone who is 33 years old needs it, but to insure that bad guys with your personal information, stolen in a data breach, do not open an account in your name.

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